Online Reputation Management
Despite problems of inadequate internet bandwidth across the country, internet penetration continues to grow rapidly, fuelled largely by the telecommunication companies.
Today, of the several tens of millions of Nigerians online, a huge fraction especially in the youth and young adult demographics participate actively in social networking sites. In total, therefore, millions of Nigerians are engaged in conversations in online media including major social network sites like Facebook. The online medium has emerged as a vibrant tool for engaging with customers and stakeholder and nurturing optimal customer lifetime value.
We will help to develop an online reputation management strategy for your organization. We will keep a tab on relevant conversations and modulate the conversations to drive advocacy, cultivate key demographic segments and where necessary, mitigate crisis.